We love and respect our customers. That's why we're transparent about our products and everything we do here at Pescavore. If you have questions, please look below for answers. Or CONTACT US, and we’ll get back to you shortly.
+ Is this jerky? It doesn't look like jerky?
Our innovative and proprietary methods of producing the tuna allow for more moisture and less salt than "jerky". These on-the-go, drain free strips are like smoked fish for the road. They are equally well suited to an on the go snack or a meal time replacement.
+ What is the shelf life of Pescavore?
The shelf life of our strips is 18 months from the date they are made. Find the exact Best By date printed on the side of your Pescavore pouch.
+ What kind of fish is this?
The fish in Ahi Tuna Jerky Strips is yellowfin tuna. Yellowfin is among the larger tuna species, reaching weights over 400 lb. It is significantly smaller than the Atlantic and Pacific bluefin tunas, which can reach over 990 lb, and slightly smaller than the bigeye tuna and the southern bluefin tuna.
In Hawaii, “ahi” refers to two species, the yellowfin tuna and the bigeye tuna. The fish in Pescavore is the yellowfin variety, with its distinctive soft dorsal and anal fins and finlets that are bright yellow.
Sustainably caught off the coast of California, our yellowfin is an excellent source of healthy, extra lean protein. It is also low in saturated fat and low in sodium. It is rich in niacin, vitamin B6, vitamin B12, phosphorus and magnesium. Yellowfin tuna also provides a rich source of omega-3’s (DHA and EPA) which are important to a variety of human health functions including neurological health. Find the specific amount of Omega 3 directly on your pouch.
+ Do you plan to use other fish, like salmon?
Yes. We continue to design and innovate new products that contain other sustainable and traceable sources of seafood. Sign up for the Pescavore Newsletter and follow us on Social to stay updated on new product launches.
+ What about meat? This process would be great for meat snacks too?
At this time, we are focused on presenting low carbon footprint alternatives to meat based from seafood protein. Sign up for the Pescavore Newsletter and follow us on social media to stay updated on new product launches.
+ How should I store my pouches?
Our pouches should be stored in a cool place. They do not need to be refrigerated until after opening. Once opened, refrigerate to 38 F or less and consume or discard contents within 2 days.
+ What flavors are available?
We currently have three varieties of Pescavore Ahi Tuna Jerky Strips: Caribbean Jerk, Island Teriyaki and Smokey Poké, you can try all 3 in our sample pack. Join our Newsletter to be updated on new product launches.
+ How do I use this product?
Ahi Tuna Jerky Strips as great as a snack on their own, or feel free to pair them with your favorite food like an avocado toast topping, a chowder additive, a tuna sandwich or eat with crackers. Once opened, refrigerate to 38 F or less and consume or discard contents within 2 days. Do you have a new and innovative use of our strips? Please take a picture and tag us (@pescavore_seafood) in your social media posts.
+ How many servings are in it?
Each pouch contains 1.5 oz on complete protein, which is one serving.
+ Can you send first-timers a free Pescavore sample?
Sadly, we can’t ship individual strips to send as samples. But, we stand by our strips 100%. We make it easy for you to return your order if you are not completely satisfied. Please see our Exchanges and Returns FAQ below for more details. Follow us on social media for special giveaways, and sales, and sign up for our newsletter to receive 10% off your first order.
+ Can I customize my own box with the flavors of my choice?
Not yet, but we’re working on it. Please sign up for the Newsletter to be informed when this option is available. In the meantime, we offer a sample pack that allows you to taste each unique flavor.
+ Where can I purchase Pescavore?
ONLINE You can buy Pescavore directly from our website or from our partner websites listed in our Store Locator.
IN STORE Pescavore Jerky is sold in fine grocery stores, and retailers. Use our Store Locator to find a location carrying Pescavore near you. Sign up for our Newsletter, and follow us on Social to stay updated on when Pescavore is coming to a retailer near you.
+ My local stores don’t carry Pescavore. What should I do?
One option is to speak to the Grocery Manager where you shop. You can tell them you’d love to see Pescavore, and be sure to mention your favorite flavors. Or, you can direct them to our Wholesale Page. From there, we’d be happy to help them. Until then, you can purchase directly on our website. You can also use our Store Locator to identify other online and brick and mortar retailers. We recommend calling ahead of time to ensure they have Pescavore in stock.
+ I want to sell Pescavore at my business. Do you have a Wholesale Program?
Yes. We work with many fine retailers. For more information, visit our Wholesale Page. When you’re ready to join, please fill out our Wholesale Inquiry Form (we recommend having your federal tax ID number ready). We look forward to working with you.
+ Do you offer free shipping?
Yes, for all orders over $40.
+ Where do you ship?
We currently ship to the US. We are proud to deliver packages to active military on duty overseas via USPS. Please contact us directly at email@example.com if you need any assistance when ordering.
+ Can you ship to a PO box?
Yes, we can.
+ When will my order arrive?
We do our best to ship out in-stock orders the next business day. Once your order leaves our facility, you can expect your delivery within 2-5 business days.
+ How do I track my order?
As soon as your order ships, we’ll send you a shipping confirmation email with your tracking ID number. You can click on the link in your shipping confirmation email, or copy and paste your tracking ID number into the UPS or USPS tracking page to locate your package. If you’re having trouble locating your package, our team is happy to help. Email us at firstname.lastname@example.org
EXCHANGES AND RETURNS
+ What do I do if my pouch is inflated or leaking?
Do not use contents if unopened pouch is leaking or has been damaged. Our strips undergo thorough quality assurance procedures to ensure they live up to our high standards. However, if you find a damaged or defective strip upon arrival, please send us a photo of the defect so that we can assess the situation and prevent it from happening again. After contacting us, we’ll send you a personalized return slip. Once your package is received at our Santa Cruz office, we will process your request and issue your refund. Refunds will be processed using the same payment method you used at checkout. For exchanges, items will be shipped within 5-7 business days.
+ What if I’m not happy with my purchase?
We take pride in our products, and stand behind them with a money back guarantee. If for any reason or products do not meet your expectations, please reach out to us at email@example.com. Our customer service team will be happy to either replace your purchase or issue you a refund. Please note that returns or exchange requests must be made within 30 days of their delivery date. Additionally, there must be no more than 2 bars missing from each returned purchase for a full refund. After contacting us, we’ll send you a personalized return slip. Please note we do not cover any shipping costs associated with returns or exchanges unless the item was defective. Once your package is received at our Santa Cruz office, we will process your request and issue your refund. Refunds will be processed using the same payment method you used at checkout. For exchanges, items will be shipped within 5-7 business days.
+ Is Pescavore owned by a larger company?
Pescavore is owned by Healthy Oceans Seafood Company. Founded in 2013, Healthy Oceans is a small, family owned business that focuses on seafood product innovation for public and private markets.
Ingredients, Allergens, Food Safety & Nutritional Information
+ Are there any allergens in Pescavore?
Pescavore is gluten free and made without dairy. However, the strips do contain fish, Smokey Poké and Island Teriyaki also contain soy. The specific allergens are listed directly on the package.
+ Is there any gluten in Pescavore Tuna Jerky?
At Pescavore, we understand that health preferences and allergies are important to our consumers. We specially source certified gluten free ingredients for all of our jerky strips.
+ Is there added sugar?
Our gluten free, natural marinades contain a small amount of sugar. The residual sugar in the tuna after marinating and cooking is 1g or less per pouch. Caribbean Jerk contains no sugar.
+ Are your products dairy free?
All of our jerky strips are dairy free.
+ Are your products kosher?
At this time, none of our jerky strips are certified Kosher.
+ How much protein is in each product?
At Pescavore, we believe that seafood should be seasonal. Our commitment is to never provide you less than 12 g of protein, which is the statement on the universal pack. For the specific details of your seasonal fish purchase, take a look at the nutritional information panel on the back of your package.
+ Has the fish been treated with Carbon Monoxide? Are there any natural or artificial dyes?
Our fish has not been treated with carbon monoxide or artificial dyes. The color you see is from the natural marinade process. Buyers of fresh tuna, whether at the sushi bar or the supermarket, often look for cherry-red flesh to tell them that the fish is top-quality. But, in the US, it has become increasingly likely that the fish is bright red because it has been sprayed with carbon monoxide. Carbon monoxide preserves only the color of the fish, not its quality.
Although the Food and Drug Administration says the process is harmless Japan, Canada and the countries of the European Union have banned the practice because of fears that it could be used to mask spoiled fish.
Other fish processors may add color to tuna through the use of dyes. We believe that sourcing high quality tuna and processing it in a natural and additive free way is important, and are committed to never using artificial dyes or CO treatment in our products.
+ Is Pescavore safe for kids? What about pregnant women?
The FDA and EPA have issued advice regarding eating fish. This advice is geared toward helping women who are pregnant or may become pregnant - as well as breastfeeding mothers and parents of young children - make informed choices when it comes to fish that is healthy and safe to eat. This helpful guide can be found at the following link: FDA Consumer Resources
Yellowfin tuna is a source of brain and heart healthy omega 3 fatty acids. For women who are pregnant or may become pregnant - as well as breastfeeding mothers and parents of young children, it is considered a good choice for eating 1 serving per week.
+ Are the pouches BPA Free?
Yes, our pouches are certified BPA fee.
+ Why is there oil in the pouch? Is this an additive?
The oil that you see in the pouch is naturally occurring fat released from the tuna during the cooking process. The fat from tuna is a source of brain and heart healthy omega 3 fatty acids. We believe that seafood jerkies taste better with their moisture retained and have intentionally left this delicious oil in the pouch.
Check out our Blog for easy to understand information about the social responsibility issues surrounding seafood.
+ Is the fish considered sustainable and responsibly processed?
Yes. The Seafood Watch Guide from the Monterey Bay Aquarium contains recommendations for making ocean-friendly choices wherever you are: https://www.seafoodwatch.org/.
Our tuna is unassociated purse seine (non-FAD) caught in the Western Central Pacific Ocean, off the coast of California. According to Seafood Watch it is a “good alternative” to fish and fishing methods that harm marine life and the environment. Because our tuna is sourced and processed in the USA, you can be assured it is traceable to the fishing vessel, and processed by workers that are paid a fair wage.
+ Are the pouches recyclable?
Unfortunately, due to our unique process, a recyclable plastic material is not yet commercially available. We continue to closely monitor packaging innovations to adopt a recyclable pouch as soon as it is available. For now, our impacts are focused on presenting minimally processed, clean proteins, that provide alternatives to fresh fish which is highly susceptible to spoilage and waste.
In addition, our tuna is not caught using Fish Aggregating Devices (FADS) and does not contribute to the plastic pollution associated with fishing on FADs.